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Where can genuine Toyota parts be purchased?
Genuine Toyota parts and accessories are sold through the Parts Department of Toyota dealerships.
The Parts Personnel at your Toyota dealer can determine the availability and price of the parts and accessories required, and can assist in the processing of your order.
What is the Vehicle Identification Number (VIN)?
The Vehicle Identification Number, or VIN, is a sequence of 17 alphanumeric characters used to uniquely identify your vehicle.
The VIN on vehicles purchased prior to 1992 may consist of fewer digits.
Toyota VINs beginning with "2" indicate vehicles assembled in Canada.
Vehicles with VINs beginning with "1", "4", or "5" represent vehicles assembled in the United States.
Vehicles with VINs beginning with "J" were produced in Japan.
The 2nd digit indicates the Manufacturer, which is Toyota.
The next 6 digits (3 through 8) are the Vehicle Description Section (VDS).
These provide information on the vehicle, engine, model and body style.
The ninth digit is a check digit used internally.
The 10th digit indicates the model year.
Letters (except "O" and "Z") were used for vehicles up to the 2000 model year, while numbers are used for 2001 and newer vehicles.
For example, "X" means the 1999 model year, "Y" is the 2000 model year and "1" represents the 2001 model year.
The 11th digit is the plant code.
Finally, digits 12 – 17 are the unique vehicle serial number.
The letter "O" is never used in a VIN.
"0" always refers to the number zero.
Where can I locate the Vehicle Identification Number (VIN) for my vehicle?
The Vehicle Identification Number (VIN) is displayed: 1.
On the driver's side dashboard near or under the bottom portion of the windshield 2.
On the ownership registration card 3.
On your vehicle insurance card 4.
On the certification label found on the driver's side doorjamb on most vehicles.
Where do I find the recommended tire pressure for my Toyota?
Tire pressure is specified in your Owner's Manual and may also be found on the label inside the glove compartment door or on the driver's door pillar.
Where can I find information concerning the towing capacity of my vehicle?
For towing information on current model year vehicles, please visit the Vehicles section of the Toyota Canada website, select the vehicle of your choice, and choose Specifications.
Towing and weight capacity information is also available in your vehicle's Owner's Manual in the Trailer Towing section.
You may also contact a Toyota dealership for further information.
Note: Please refer to your Owner's Manual for additional towing information.
Toyota does not recommend exceeding your vehicle's load capacity as this could have an adverse effect on performance, braking, durability, and driving economy.
What are the advantages of booking a Dealership appointment?
Dealerships are busy at different times of the day and week.
Although every attempt is made to staff accordingly, there may be occasions when a customer is required to wait to speak with a Product Advisor.
By pre-booking your appointment, you are assured that a Product Advisor will be available to help you at a time that best suits your schedule.
Where can I learn about Club Toyota and how do I register?
Club Toyota is a complimentary on-line service for owners/lessees of Toyota vehicles of model year 1996 or newer.
For information on Club Toyota, visit www.
On the Club Toyota Login page, click on "Learn more about Club Toyota" to take a guided tour of Club Toyota.
There are two ways for new members to register in Club Toyota: Click on the Register Now button and perform a New User registration.
On the Registration page, enter your Vehicle Identification Number (VIN) and other required information.
Your VIN can be found on your vehicle insurance document, your vehicle registration, on top of the dash of your vehicle, or on the driver's side door of your vehicle.
Use the computer-generated temporary User ID and Password provided to you when you complete the online survey with a link provided in a welcome letter sent to you after the purchase or lease of a new vehicle.
Can I change the size of my tires?
Toyota selects tire size and grade to match the specifications of the vehicle to optimize ride comfort and handling.
When replacing a tire, you should select one of equal size and grade to the original tire and in accordance with loading requirements.
Snow tires are recommended in regions where harsh winter conditions exist.
You should also select snow tires that are comparable to the original tires on your vehicle.
Changing the tire size can affect the vehicle's ride comfort and handling performance and may also affect the operation of features such as the speedometer or odometer.
Toyota recommends that all four tires, or at least both of the front or rear tires, be replaced as a set.
When a tire is replaced, the wheel should always be balanced.
Consult with your local Toyota dealer for additional information on suitable tires for your driving needs.
Are genuine Toyota oil filters better for my Toyota?
There may be differences between genuine Toyota filters and aftermarket filters.
Genuine Toyota filters are designed and engineered to fit Toyota vehicles specifically and to maintain the filtration of dirt or particles within the oil to match the recommended oil change interval of 8000 km.
Aftermarket filters may not have the same fit or be manufactured to the same standards as genuine Toyota filters and may cause engine concerns.
What precautions do I need to take during the break-in period for my new Toyota?
A few simple tips for the first 1,600 km can add to the future economy and long life of your new Toyota.
These tips can be found in your Owner's Manual.
Refer to the index for the exact page location.